Privacy notice.

Last updated 12 October 2026

Who we are

VR Property Gateway Ltd, trading as KVRE, is the data controller for the personal data described in this notice. Our registered office is 18 Ninian Crescent, Lenzie, Kirkintilloch, Glasgow G66 3JR and our company number is SC564069.

If you have any question about this notice or about how we handle your data, contact us at hello@kvre.co.uk.

What we collect

When you submit the enquiry form on this website we collect your name, email address, telephone number, the service you are interested in, and anything you choose to write in the message field.

Our hosting provider also records standard technical information such as IP address, browser type and the pages visited. This is used to keep the site running securely and is not used to identify you.

Why we use it, and on what basis

We use the details you give us to respond to your enquiry and, where relevant, to discuss an investment, development, partnership or management arrangement with you. Our lawful basis is legitimate interests — responding to someone who has contacted us about our services.

If you later become a client, we will process your data to deliver the service we have agreed, on the basis of performance of a contract, and to meet legal obligations including anti-money-laundering checks and tax record keeping.

We do not send marketing emails unless you have asked us to, and you can opt out at any time.

Who we share it with

We do not sell your data. We share it only where necessary with service providers who help us operate — for example our website host, email provider and customer records system — and with professional advisers such as solicitors, accountants, surveyors and lenders where that is part of delivering what you have asked us to do. Each is required to protect your data and use it only for the purpose we have given it to them for.

We will also disclose data where we are legally obliged to, for example to HMRC, a local authority, or a regulator.

How long we keep it

Enquiries that do not lead to a working relationship are kept for 24 months and then deleted. Client records are kept for seven years after the relationship ends, which is the period required for tax and anti-money-laundering purposes.

Where it is held

Your data is held within the UK or European Economic Area. Where a provider processes data outside that area, we make sure an appropriate safeguard recognised under UK data protection law is in place.

Your rights

Under UK data protection law you have the right to ask us for a copy of the personal data we hold about you, to have inaccurate data corrected, to have data erased in certain circumstances, to restrict or object to how we use it, and to receive it in a portable format. Where we rely on consent, you can withdraw it at any time.

To exercise any of these, email us at hello@kvre.co.uk. We will respond within one month.

If you are unhappy with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk, by calling 0303 123 1113, or by writing to Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. We would appreciate the chance to resolve it with you first.

Cookies

This site uses only the cookies necessary to make it work. If analytics or marketing cookies are added, we will ask for your consent before they are set and list them here.

Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last changed.